Firstly may we take this opportunity to welcome you to Thomas Cook.
Since the beginning of time, people have had a fascination with exploration and adventure. As a pioneer with a trusted heritage, Thomas Cook has shaped the modern travel experience by understanding what customers want and inspiring them to make those dreams a reality.
Our spirit of innovation started in 1841 and it is this that makes us stand out from the crowd. Innovation shaped our past and it will shape our future.
Thomas Cook’s mission is to deliver trusted, personalised holiday experiences through our high-tech, high touch strategy. We will be there for our customers wherever, whenever and however they want to connect with us.
We also understand the importance of our people to the success of our organisation and making those who are new to the Company feel integrated into their role, team and the wider business as quickly as possible.
To help start that journey, we have created our ‘Pre-arrival Information’ portal which is designed to bring you closer to our organisation and start to build a long term affiliation. It will give you an introduction to our Company with an overview of our history, vision, values and strategy along with information about our business and brand. We would encourage you to take some time to look at this information before you start with us.
Once again, a very warm welcome to Thomas Cook.